FAQ
How much will it cost?
No two websites are the same. Every client will have their own individual requirements – number of pages, e-commerce options, booking system integration, live chat or any of the other marvelous innovations of which WordPress sites are capable.
For this reason, I can only provide a price once I know what exactly you want from your website.
Having said that, my quotes for a typical ‘brochure’ site of four to five pages with contact form, social integration and customized content start at €700. If that seems expensive, getting estimates from any other web design agency will show that it’s actually incredible value.
Wix-Squarespace-Weebly sound easy enough to use and they’re cheaper. Why don’t I just use them?
Fair comment. They are cheaper and they sound easy. If you have plenty of time and are keen on learning new technology one of these might suit your needs. However, in my experience people are seduced by the low fees but then quickly run into problems: they don’t have a clear design to begin with, they don’t know what should or shouldn’t be on there and, above all, making their site look how they want is much more challenging than it appears. In addition, the vast majority of ‘build-your-own-site’ platforms are hosted on very crowded servers which means your site will take a performance hit. On top of that, nothing will beat the personal support offered by a real human being (me!) who can resolve technical problem which crop up along the way, enabling you to focus on what’s really important: your business.
I don’t have a domain name yet. Can you advise me on what would be suitable and/or register one for me?
Certainly. I’m happy to help out on what makes for a good choice of domain as this will be an important decision going forward. It’s important to note that the registration will be done in your name though. A domain name is a crucial part of your business identity and you should always own the rights to it.
Can you provide all the content for my website?
Yes. This is all part of the service. The text will be written in conjunction with you in a way which shows your business in its best light, helping to retain old customers and gain new ones. If you’d prefer to write all copy yourself, that is perfectly fine. As far as images are concerned, I use royalty free stock images or use the ones you provide.
What content updates are included in my hosting package?
All content updates which don’t require major design changes are included, e.g. image changes / additions, copy changes / additions and pretty much any content which falls within the scope of existing pages.
Major changes, such as redesign, special functionality (like a blog / membership section or setting up e-commerce) or add additional pages i chargeable.
What does your 24 hour monitoring and support look like?
I use various online reporting tools which will tell me if, for example, your site goes down for any reason. This is extremely rare but it means I’ll see it before breakfast so I can fix it as quickly as possible. If you notice a problem, need a content update or just some advice, email me and I will deal with it asap during normal working hours. Outside that time, I aim to respond equally quickly but sometimes it may be a few hours before I’m at my desk.
Can you design a logo for me?
Yes. I’m happy to do this for you. Such tasks are also chargeable.
How many custom email addresses can I have?
As many as you want. But keep all inboxes tidy so your account is not maxed out.
What happens when the support is up?
Over the months you get to see the value of my service and when your contract is up I have a good idea about how much support you really need with the site going forward. Based on that, I will then renew your contract price for continued hosting, maintenance, updates and support. If you don’t think that it represents great value you are then free to take the site elsewhere.
Can you manage my Facebook page, Google page and help with SEO?
Sure. I do this for a few clients. I update their Facebook and Google pages with opening hours for holidays, add images and posts and moderate all reviews.
SEO is a major undertaking that needs to have defined target and an appropriate budget. I don’t do SEO ‘in house’, I turn to my excellent partners for this.